Deaf Awareness training course to healthcare professionals at MENCAP
TERRA Consultancy is a market leader in designing and delivering tailor made courses in Deaf Awareness and British Sign Language (BSL) in both the private and public sector. TERRA is particularly experienced in providing specialised Deaf Awareness training to the Healthcare Sector.
On 2nd March 2016 TERRA delivered a customised Deaf Awareness training course to healthcare professionals at MENCAP. MENCAP works with people with learning disabilities to challenge prejudice and directly supports thousands of these people to live their lives as they choose. TERRA delivered bespoke Deaf Awareness training suited to healthcare professionals working with people who have learning disabilities and hearing loss.
At MENCAP, TERRA delivered a dynamic and informative Deaf Awareness programme. TERRA guided the MENCAP staff through the large variety of situations in which they may encounter a deaf or hard of hearing person and the many barriers faced by deaf/hard of hearing people. TERRA showed how hearing people can help remove these barriers, gain a better understanding of their customers or service users and improve communication with their customers or service users which are all key to any organisation’s success. All participants were amazed to learn about the many challenges deaf people face in a hearing world and the simple changes they could make to enable better access and equality for deaf and hard of hearing people. The feedback was that the course was extremely worthwhile, as well as interesting and rewarding.
The Equality Act 2010 gives deaf/disabled people important rights when accessing education, employment or services including health services. Deaf and hard of hearing people regularly report problems with using services or accessing education or employment based on communication problems and a lack of deaf awareness. TERRA’s experience and expertise in the deaf community as well as in British Sign Language, disability, health, education, employment, interpreting, translation and communication tactics means that TERRA is perfectly placed to provide any organisation with bespoke Deaf Awareness Training which matches organisational needs. TERRA can also provide Signature accredited courses in British Sign Language from beginner to advanced, Levels 1 – 6.
TERRA’s Deaf Awareness Courses provide the following training:
- Reduce communication barriers.
- Learn communication tactics.
- Allow those with hearing loss to access your products and services.
- Understand the practical, psychological and emotional challenges faced by those living with hearing loss and how to address these.
- Gain knowledge of the technology available to those with hearing loss.
- Understand how those with hearing loss can achieve equality and access as customers, in the work-place, in education and many other settings.
- Feel more confident when dealing with those who are deaf or hard of hearing.
Achieve and promote equality and diversity in your organisation.
TERRA can offer a tailored Deaf Awareness training package. We can offer short courses, intensive courses or on-going training in a relaxed and friendly environment at your premises or at one of our training centres.
To find out more please contact us.